Roadstone N5000 Plus

Tyre sizes are typically written like this: 225/55R18 98V
Here’s what each part means:

• 225 – Tyre width in millimeters

• 55 – Aspect ratio (height as a % of width)

• R – Radial construction

• 18 – Diameter of the wheel in inches

• 98 – Load index (how much weight the tyre can carry)

• V – Speed rating (maximum speed capability)

1. Maintain Proper Tyre Pressure

• Check your tyre pressure at least once a month and before long trips.

• Inflate to the manufacturer’s recommended pressure (found in your vehicle's manual or on the driver-side door frame).

• Incorrect pressure can affect handling, fuel efficiency, and wear.

 

2. Rotate Tyres Regularly

• Rotate your tyres every 8,000 to 10,000 km (or every 6 months) to ensure even tread wear.

• Use the rotation pattern recommended by your vehicle manufacturer.

 

3. Balance and Align Wheels

• Have your wheels balanced and aligned at least once a year or if you notice uneven wear, vibrations, or pulling to one side.

• Proper alignment ensures better handling and longer tyre life.

 

4. Inspect for Damage

• Regularly inspect tyres for cuts, punctures, cracks, or bulges.

• Remove any stones or debris lodged in the tread.

• If damage is found, have the tyre checked or replaced by a professional.

 

5. Clean Tyres Properly

• Clean with mild soap and water; avoid harsh chemicals that may degrade rubber.

• Ensure tyres are dry before driving to prevent slippage.

 

6. Monitor Tread Depth

• Replace tyres when tread depth reaches 2/32 inch (1.6 mm) or as advised by local regulations.

• Use a tread depth gauge or the built-in tread wear indicators.

 

7. Avoid Overloading

• Do not exceed the tyre’s load capacity. Overloading increases heat and stress, leading to potential failure.

 

8. Store Correctly (if unused)

• If not in use, store tyres in a cool, dry, and shaded place.

• Keep them upright or stacked flat (no more than 4 high), away from direct sunlight, oil, and chemicals.

Eligibility for Return or Exchange

• Tyres must be unused, unmounted, and in original condition.

• Return request must be made within 7 days of delivery.

• Proof of purchase (invoice or receipt) is required.

• Tyres that have been installed, driven on, or damaged due to improper handling or mounting are not eligible for return.

 

Non-Returnable Items

• Tyres that have been custom ordered or specially sized for a specific vehicle.

• Tyres damaged after delivery due to storage, mishandling, or mounting errors.

• Products returned after the 7-day return window.

 

Return Process

• Contact Us: Email or call our customer service team with your order number, reason for return, and photos (if applicable).

• Return Authorization: If eligible, you will receive a Return Authorization and instructions on how to ship the tyres back to us.

• Shipping:

  • Customer is responsible for return shipping unless the return is due to our error (e.g., wrong size, defective product).

  • Please use a trackable shipping method and retain proof of shipment.

• Inspection & Refund: Once received and inspected, we will notify you of the approval or rejection of your return.

  • Approved returns will be refunded to the original payment method within 5–10 business days.

 

Exchanges

If you need a different size or product, we’re happy to help you exchange it (subject to availability). Please follow the return process above and let us know your preferred replacement.

 

Defective or Damaged Tyres

If you receive a tyre that is defective or damaged upon delivery:

• Report it within 48 hours of receiving the product.

• We will arrange a replacement or full refund at no additional cost to you.

 

Need Help?
Contact our customer support team via phone, email, or chat for quick assistance with your return or exchange.

Manufacturer’s Warranty

 

https://www.roadstonetires.com/international/support/guarantee/